Because ECM has different storage and bandwidth requirements than other enterprise applications, Hyland Software's Infrastructure Technology Services (ITS) staff provides solution providers and customers with consultative services to verify that customers have the right resources to support an OnBase solution. As a result, the entire Community of OnBase Professionals has access to the ITS team's decades of combined IT and network management experience and knowledge gained in earning numerous certifications.

Working with your Authorized OnBase Solution Provider, ITS offers the following services:

• Storage architecture definition
• Storage analysis
• Network infrastructure analysis
• Platform infrastructure analysis
• Performance analysis
• Instrumentation and health monitoring

By providing the expertise and experience to optimize the ECM system to realize maximum productivity, ITS can help organisation lower the total cost of ownership for an OnBase solution. A solid system prevents data loss and supports governance, risk and compliance initiatives. Customers and partners working with ITS receive valuable advice for creating effective procedures to follow in order to limit their liabilities.